1. Introduction
Welcome to PT-30 ("we", "us", "our" or "the Website"). This Privacy Policy explains how we collect, use, store and protect information when you visit https://pt30.in/, contact us, request information, or submit your details through our website forms.
By using this website or voluntarily submitting your information, you acknowledge that you have read and understood this Privacy Policy.
2. Information We Collect
Depending on how you interact with our website, we may collect the following information:
- Your name.
- Your mobile/telephone number.
- Information you voluntarily provide during a call or enquiry.
- Information required to process or coordinate an order.
- Basic technical information generated when you use the website, such as browser/device information and website usage information.
3. How We Use Your Information
Information provided by you may be used for legitimate business purposes, including:
- Responding to your enquiry.
- Calling you regarding your enquiry or requested information.
- Processing and coordinating product orders.
- Confirming delivery details when required.
- Providing customer support.
- Improving our website, services and customer experience.
- Maintaining records related to enquiries and orders.
- Complying with applicable legal and regulatory requirements.
4. Phone Calls and Communications
When you submit your mobile number through our website or contact us directly, our team may contact you by telephone or other communication methods for purposes related to your enquiry, product information or order.
If you no longer wish to receive non-essential communications, you may request that we stop such communications.
5. Cookies and Website Technologies
Our website may use cookies, pixels, analytics tools or similar technologies to understand website usage, measure advertising performance, improve website functionality and provide a better user experience.
Third-party advertising or analytics services may also place or access cookies or similar technologies where applicable.
6. Advertising and Marketing
We may use digital advertising platforms to promote our products and measure the performance of advertising campaigns. Such platforms may receive limited technical or advertising-related information according to their own privacy policies and applicable settings.
We do not sell your personal information to third parties.
7. Sharing of Information
We may share information with trusted service providers where reasonably necessary to operate our business, including services involved in:
- Order processing and fulfilment.
- Product delivery and logistics.
- Customer communication.
- Website hosting and technical services.
- Analytics and advertising measurement.
- Legal, regulatory or professional services.
Such sharing will be limited to information reasonably necessary for the relevant purpose, subject to applicable law.
8. Data Security
We take reasonable administrative, technical and organisational measures to protect information submitted through our website against unauthorised access, misuse, alteration or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including customer service, order records, legal obligations, dispute resolution and legitimate business requirements.
10. Your Choices
Subject to applicable law, you may contact us to request information about the personal information we hold about you, request correction of inaccurate information, or request that we stop using your information for certain non-essential communications.
11. Children's Privacy
Our website is not intentionally designed to collect personal information directly from children. If you believe that a child has submitted personal information to us without appropriate consent, please contact us so that the matter can be reviewed.
12. Third-Party Websites
Our website may contain links or integrations to third-party websites or services. We are not responsible for the privacy practices, content or security of third-party websites.
We recommend reviewing the privacy policy of any third-party website before submitting personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, technology or applicable legal requirements.
Any updated version will be published on this page with a revised "Last Updated" date.
14. Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy or the information submitted through our website, please contact us.