1. Acceptance of Terms
Welcome to PT-30 ("we", "us", "our" or the "Website"). These Terms & Conditions govern your access to and use of https://pt30.in/ and your interaction with our products, services and website.
By accessing or using this Website, submitting an enquiry, placing an order or otherwise interacting with our services, you agree to be bound by these Terms & Conditions.
If you do not agree with these terms, please do not use the Website or place an order through it.
2. About Our Products
PT-30 products are offered as Ayurvedic products intended for use in accordance with their applicable product information, packaging, labelling and directions.
Customers should read the product packaging, directions, warnings and other information provided with the product before use.
3. Medical Disclaimer
The information available on this Website is not intended to diagnose, treat, cure or prevent any medical condition unless such statement is specifically authorised and applicable to the relevant product.
Individual results may vary. No particular result or outcome is guaranteed through the use of any product.
If you have a medical condition, are taking medication, are pregnant or breastfeeding, or have any concerns regarding whether a product is appropriate for you, consult a qualified healthcare professional before use.
In case of severe, persistent, worsening or unusual symptoms, seek appropriate medical attention.
4. Product Information
We make reasonable efforts to ensure that product descriptions, images, specifications and other information displayed on the Website are accurate and up to date.
However, product packaging, appearance, ingredients, quantities, availability or other details may change from time to time.
The information printed on the product's current packaging and accompanying documentation should be considered the applicable product information.
5. Orders and Enquiries
When you submit your name, mobile number or other information through the Website, you may be contacted by our team regarding your enquiry, product information or order.
Submission of an enquiry or order request does not necessarily constitute acceptance of an order. An order may be subject to product availability, verification and confirmation.
We reserve the right to decline or cancel an order where reasonably necessary, including where product availability, pricing, information or order details cannot be verified.
6. Pricing and Availability
Product prices and availability displayed on the Website may change without prior notice.
We make reasonable efforts to display accurate pricing. However, if an obvious pricing or listing error occurs, we reserve the right to correct the error and, where applicable, contact the customer before processing the order.
7. Payments
Where online payment facilities are provided, payments may be processed through third-party payment service providers.
Payment information may be handled directly by the applicable payment service provider in accordance with its own terms and privacy policy.
We do not intentionally store complete payment card details on our own website unless specifically required and lawfully permitted.
8. Shipping and Delivery
Products are delivered to the shipping address provided by the customer at the time of order.
Delivery timelines may vary depending on location, courier availability, weather, holidays, logistics conditions and other circumstances outside our reasonable control.
Customers are responsible for providing accurate and complete delivery information.
We cannot be responsible for delays or failed delivery caused by incorrect addresses, unavailable recipients or circumstances outside our reasonable control.
9. Returns, Replacements and Refunds
Returns, replacements and refunds are subject to our applicable Return & Refund Policy.
Customers should review the applicable policy before placing an order.
10. User Responsibilities
By using this Website, you agree that you will:
- Provide accurate information when submitting an enquiry or placing an order.
- Use the Website only for lawful purposes.
- Not attempt to gain unauthorised access to the Website, its systems or related services.
- Not introduce malicious software, viruses or harmful code into the Website.
- Not misuse, reproduce or commercially exploit Website content without permission.
11. Intellectual Property
Unless otherwise stated, the content appearing on this Website, including text, logos, graphics, product images, designs, photographs, layouts and other materials, is owned by or licensed to us and is protected by applicable intellectual-property laws.
You may not reproduce, copy, modify, distribute, publish or commercially exploit Website content without prior written permission, except where permitted by applicable law.
12. Third-Party Services and Links
The Website may use or link to third-party services such as payment providers, delivery partners, analytics services, advertising platforms or other external websites.
Third-party services operate according to their own terms, conditions and privacy policies. We are not responsible for the independent practices, availability or content of third-party websites or services.
13. Website Availability
We aim to keep the Website available and functional, but we do not guarantee that the Website will always be uninterrupted, error-free, secure or available.
Website access may occasionally be suspended or interrupted for maintenance, technical reasons, security reasons or circumstances beyond our reasonable control.
14. Limitation of Liability
To the extent permitted by applicable law, we shall not be responsible for losses arising from circumstances beyond our reasonable control, including website interruptions, delivery delays caused by third parties, technical failures or unauthorised access resulting from events outside our reasonable control.
Nothing in these Terms & Conditions is intended to exclude or limit any liability or consumer right that cannot lawfully be excluded or limited under applicable law.
15. Privacy
Your use of the Website is also subject to our Privacy Policy, which explains how information submitted through the Website may be collected, used and protected.
16. Changes to These Terms
We may update or modify these Terms & Conditions from time to time to reflect changes in our business, Website, products, services or applicable legal requirements.
Updated terms will be published on this page together with a revised "Last Updated" date.
Your continued use of the Website after updated terms are published constitutes acceptance of the revised terms, subject to applicable law.
17. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable in India, subject to applicable consumer-protection and other mandatory legal rights.
18. Contact Us
If you have questions regarding these Terms & Conditions, your order or our services, please contact us.